Frequently Asked Questions | PROMEC Engineering
Frequently Asked Questions

Frequently Asked Questions

  • Which quality and management system certificates do you hold?

    We hold ISO 9001 Quality, ISO 14001 Environmental, ISO 45001 Occupational Health and Safety and ISO/IEC 27001 Information Security management system certificates. Certificate numbers and validity are listed on our Certificates page.
  • Do you validate analysis results with tests?

    When required, analysis results are validated with prototype tests and measurements. The test plan, acceptance criteria and reporting are defined together within the project scope. Read What Is Structural Analysis (FEA)? for the types of analysis.
  • Who owns the intellectual property of the designs?

    Intellectual property rights and deliverables (3D models, drawings, analysis reports) are defined in the project contract according to the needs of both parties.
  • Do you sign non-disclosure agreements (NDA)?

    Yes. We can sign a non-disclosure agreement before any project information is shared. Our information security processes are run under our ISO/IEC 27001 certified management system. See our Certificates page.
  • Does Promec have social media accounts?

    Yes, you can get the latest product news, projects, and events through Promec's social media accounts. You can follow us on our social media accounts to stay informed about the latest developments.
  • Do I need to accept cookies to use the website?

    No. You can refuse cookies, but some features may not work properly.
  • What products does Promec manufacture?

    Promec manufactures pan-tilt systems, tripods, wiper systems, mobile surveillance units, and mechanical-electromechanical solutions focused on the defence industry under the Triyosys and Metrologybase brands.
  • Which industries do you serve?

    We mainly provide mechanical and electronic design, analysis and production support to the defense, aerospace and energy sectors, as well as general industrial projects. See the organizations we work with on our References page.
  • Which software do you use?

    We use CREO and Siemens NX for mechanical design, and ANSYS and OpenFOAM for structural and flow analysis. See our Mechanical Design and Structural and Flow Analysis pages.
  • What are your project lead times?

    Lead time depends on the project scope, the design and analysis workload, and prototype and testing needs. The work plan and delivery dates are stated clearly in the proposal for each project.
  • How does the quotation process work?

    It starts with you sending us your needs and, if available, your technical specification. Our team makes a preliminary assessment; if required, a non-disclosure agreement is signed and a technical meeting is held. We then send our proposal covering scope, work plan, schedule and cost. You can send your request through our contact form.
  • Where can I find information about your products?

    You can use our website triyosys.com to review our products in detail.
  • Where can I purchase your products?

    You can contact our sales teams and email addresses directly to purchase our products.